Refund/Cancellation Policy: Due to the handmade, original and custom nature of these items, all sales are final. No returns or exchanges will be given. However, if for some reason you feel there is a problem with your item, please email me at paula@paulaboss.com within 48 hours of delivery and I will do my best to resolve the issue. If applicable, please include an image of the item in your email. Please note that although I have tried to show as accurate color as possible, colors may vary from screen to screen.

Shipping/Handling Policy: Canada and USA – All items are shipped via Canada Post and are ready to ship within 2 weeks. All items are carefully packaged to insure safe arrival. PaulaBoss.com reserves the right to cancel and refund an order due to the difficulty of shipping an item to certain areas. We are not responsible for lost or stolen packages.

Privacy Policy: At PaulaBoss.com we value your privacy. Any information given to us is used solely by PaulaBoss.com and will not be shared with any other party…ever. The information you provide when placing an order is used only to ship the product and to confirm delivery. When joining my mailing list, your email address is kept confidential and is used only for sending newsletters, updates or special promotions.

The Checkout Process & Your Financial Information: The checkout and payment processing is done through Square. Your financial information is not passed through to me and is kept confidential by Square. Only your order and shipping information is passed on. Square Card-processing systems adhere to the PCI Data Security Standard (PCI-DSS). For more information on Square Security: Square Security Infomation

Terms of Use: Paula Boss keeps the rights to make reproductions from any of her artworks and photographs. You are NOT permitted to: Reproduce, create derivative works from, duplicate, copy, sell or any product image, product listing, product description, website image, text, blog post or otherwise exploit the website in any manner without written consent from Paula Boss. This website and all it’s content is under copyright protection.

I hope you have a pleasant shopping experience at PaulaBoss.com. Thanks for dropping by… enjoy!