Refund/Cancellation Policy: Due to the handmade, original and custom nature of these items, all sales are final. No returns or exchanges will be given. However, if for some reason you feel there is a problem with your item, please email me at firstname.lastname@example.org within 48 hours of delivery and I will do my best to resolve the issue. If applicable, please include an image of the item in your email. Please note that although I have tried to show as accurate color as possible, colors may vary from screen to screen.
Shipping/Handling Policy: Canada and USA – All items are shipped via Canada Post and are ready to ship within 2 weeks. All items are carefully packaged to insure safe arrival. PaulaBoss.com reserves the right to cancel and refund an order due to the difficulty of shipping an item to certain areas. We are not responsible for lost or stolen packages.
The Checkout Process & Your Financial Information: The checkout and payment processing is done through Square. Your financial information is not passed through to me and is kept confidential by Square. Only your order and shipping information is passed on. Square Card-processing systems adhere to the PCI Data Security Standard (PCI-DSS). For more information on Square Security: Square Security Infomation
I hope you have a pleasant shopping experience at PaulaBoss.com. Thanks for dropping by… enjoy!